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GDPR Notice

Last updated 13 June, 2022

This GDPR Privacy Notice constitutes an Addendum to the Finblox Privacy Policy accessible via the link and applies where the User is a resident of the European Union, United Kingdom, Lichtenstein, Norway, or Iceland.

In relation to the GDPR provisions, Personal Data is the personal information of our clients that we gather for the purpose of our lawful business activities and legitimate interests in connection to the operation of the platform and our relevant AML and KYC policies.

What data do we collect?

Finblox collects the following data:

  • personal identification information, such as name, nationality, gender and date of birth, country of residence, email address, and phone number;
  • your residential address;
  • other personal data that is required for the operation of the platform.

How do we collect your data?

You directly provide Finblox with most of the data we collect. We collect data and process data when you:

  • register your Finblox Account;
  • voluntarily provide us with information necessary to access the services;
  • access our services via your browser or mobile phone cookies.

Finblox may also receive your data indirectly from the following sources:

  • affiliates, our service providers, or our affiliates’ service providers; public websites or other publicly accessible directories and sources, including bankruptcy registers, tax authorities, governmental agencies and departments, and regulatory authorities; and/or from credit reporting agencies, sanctions screening databases, or from sources designed to detect and prevent fraud or financial crimes.

How will we use your data?

Finblox collects your data so that we can:

  • set up your Finblox Account and provide the Services, including all underlying activities necessary to provide the services;
  • authenticate your identity for the purpose of compliance with regulatory Know Your Customer and Anti-Money Laundering requirements, applicable law, our policies, and procedures;
  • send you relevant push notifications, which are based on different activities offered by the Services;
  • communicate with you and keep you informed of our latest updates and newsletters.
  • market our Website, Platform, and Services, serve you personalized advertisements when you use the Services, and perform research or conduct analytics in order to improve and customize the Services to your needs and interests, as well as other marketing activities;
  • perform other tasks and duties as per the Terms and Conditions.

By using the Services you agree and consent to Finblox sharing your data with our partner companies so that we may be able to fully provide the Services, and that these partner companies may offer you their products and services. These include affiliates, service providers, partners, principals, auditors, and other third parties.

We may share your data with governmental and regulatory authorities and entities, either at our own will or legal obligation or under a lawful request, including, but not limited to law enforcement authorities, regulatory agencies, self-regulatory agencies, and other appropriate agencies in connection with suspected or real fraud or other unlawful activities, prevent harm or financial loss. This includes sharing Personal Data in response to subpoenas, warrants, court orders, disclosures, or other legal or investigative proceedings

How do we store your data?

Finblox securely stores your data by implementing physical and electronic safeguards. Where we believe appropriate, we employ firewalls, intrusion prevention, encryption technology, user authentication systems (i.e. passwords and personal identification numbers), and access control mechanisms to control access to systems and data.

Finblox will keep your data for a period prescribed under applicable law. Once this time period has expired, we will delete your data.


Finblox would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt-out at a later date.

You have the right at any time to stop Finblox from contacting you for marketing purposes or giving your data to other members of Finblox.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Finblox would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Finblox for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Finblox correct any information you believe is inaccurate. You also have the right to request Finblox to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Finblox erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Finblox restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Finblox’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Finblox transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Finblox uses cookies in a range of ways to improve your experience on our website, including:

  • accessing the Services;
  • understanding how you use the Services;
  • collecting depersonalized performance data and analytics.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • strictly Necessary Cookies allow us to provide basic website functions such as browsing capabilities and secure access;
  • functionality – Finblox uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used;
  • advertising – Finblox uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. Finblox sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our Services and features may not function as a result.

Privacy policies of other websites

This Notice applies only to Finblox Services, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Finblox keeps this Notice under regular review and places any updates on its Webpage.

How to contact us

If you have any questions about Finblox’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

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© 2023 Finblox. All rights reserved.

When you transfer your digital assets through Finblox, the funds will be held initially with our custodial partner Fireblocks, the most trusted leading digital asset security infrastructure providing enterprise-grade security, insurance, and 24/7 access to digital assets.

Finblox is not a bank nor a deposit account, nor is it a depository institution, custodian, fiduciary, or any other type of asset account characterized as a banking product or service. Any information, services, and comments provided on the site are for informational and self-help purposes only and are not intended to be a substitute for professional financial advice. When you purchase crypto (Digital Assets) on the Finblox platform, your purchase will be facilitated by a third party. Finblox does not provide fiat-to-crypto onboarding.

Any services, information and/or materials contained herein may not be legally available for residents of certain jurisdictions, countries under embargoes or sanctions and/or other blacklisted countries. If such restrictions apply to you, you are prohibited from accessing the website and/or consume any services provided on this platform. You are requested to leave this website. Finblox is not available in some jurisdictions and territories, including Hong Kong.

Holding or trading digital assets could involve a substantial risk of loss, please take the time to fully understand the risks associated in our Risk Disclosure page. Insurance coverage scope is limited, limitations apply, please contact us for more details.

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